Privacy Policy

Last Updated: September 19, 2026

1. Information We Collect

Heights Building collects information you provide directly:

• Name, phone number, and email address
• Property information and renovation details
• Communication preferences
• Information from your interactions with our services

2. How We Use Your Information

We use your information to:

• Provide renovation estimates and services
• Send appointment confirmations and reminders
• Schedule property walkthroughs and inspections
• Communicate about projects and updates
• Improve our services

3. SMS Communications

When you provide your phone number, you consent to receive SMS messages from Heights Building for the purposes listed in our Terms of Service. Message frequency varies based on your interactions with us.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Your messaging consent is not shared with third parties or affiliates for marketing purposes. Mobile information is used solely to deliver the messages you have consented to receive.

4. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure.

5. Third-Party Services

We use Twilio as our SMS service provider to deliver messages on our behalf. Twilio's privacy practices are governed by their privacy policy. Heights Building does not sell, rent, or share mobile information or messaging consent with third parties or affiliates for marketing purposes.

6. Your Rights

You have the right to:

• Access your information
• Request correction of inaccurate information
• Opt out of SMS communications by replying "STOP"
• Request deletion of your information

7. Changes to This Policy

We may update this privacy policy at any time. Continued use of our services constitutes acceptance of updates.

8. Contact

For privacy questions, contact Heights Building at (205) 512-6734 or jeremy@heightsbuilding.com.